Your HEDONE watch is warrantied for a period of two years from the date of purchase under the terms and conditions of this warranty. Our warranty covers manufacturing defects on the watch itself existing at the time of delivery of the purchased HEDONE watch. The warranty only comes into force if the warranty card is dated, fully and correctly completed and stamped by an AUTHORIZED HEDONE dealer with invoice.
This manufacturer’s warranty does not cover:
To have repair covered under this warranty performed, use our contact form on the Contact Us page and put “Warranty and Repair” in the subject line. In the e-mail you need to specify your address, model number, warranty card number and a detailed description of the issue.
Note that repair will be charged in the following cases, even during the warranty term.
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.
If purchasing from an unauthorized dealer there is a risk of receiving a timepiece that is counterfeit, used or defective. HEDONE does not honor any warranty claims that are not accompanied by the original documentation from an authorized retailer.